Accessibility Statement
Accessibility Statement – Hyde Park Dental Care
​Hyde Park Dental Care is committed to making our website and services accessible to everyone, including people with disabilities. We want all visitors and patients to be able to navigate and understand our content comfortably and confidently.
​
1. Our Commitment to Accessibility
​
We strive to ensure that our digital services, website content, and patient information are usable by people of all abilities. Our goal is to follow recognised accessibility standards and best practices while providing an inclusive online and in-clinic experience as a Sydney dentist.
​
2. Accessibility Standards
​
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards wherever possible. These are internationally accepted guidelines developed by the World Wide Web Consortium (W3C) to support accessible digital content for people with visual, hearing, cognitive and physical disabilities.
​
3. Measures We Have Taken
​
To support accessibility we:
• Use clear headings and readable fonts across our website.
• Structure content for easy navigation.
• Add descriptive text alternatives (such as alt text) where applicable.
• Ensure good colour contrast to assist users with visual impairment.
• Test our site on modern browsers and with assistive technology such as screen readers.
• Continue training our team on accessibility best practices.
​
4. Conformance Status
​
While we work toward full accessibility across the site, some parts may not yet meet all WCAG Level AA success criteria. This is normal during ongoing improvements.
Known limitations may include:
• Some form fields or interactive elements that are not fully keyboard-accessible.
• Videos or media without captions or transcripts.
• Content that may not be fully compatible with all assistive tools.
We are actively evaluating and fixing these issues when identified.
​
5. In-Clinic Accessibility
​
Our clinic is designed with patient comfort and accessibility in mind. We are happy to assist patients with:
• Wheelchair access or mobility assistance
• Help with forms and paperwork
• Clear verbal explanations or support
• Extra time or adjustments for appointments
Please let our team know your accessibility needs in advance so we can support you properly.
​
6. Ongoing Improvements
​
Accessibility is an ongoing priority at Hyde Park Dental Care. We regularly review and update our website and patient services to improve usability for all visitors. As technologies, standards, and user needs evolve, we will continue to refine our approach.
​
7. Report Accessibility Issues
​
If you encounter any barriers or need assistance with accessing content or services, we welcome your feedback.
Please include:
• The page or service where you encountered difficulty
• The nature of the problem
• Your preferred contact method (email or phone)
Accessibility Contact
📧 Email: info@hydeparkdentalcare.com.au
đź“ž Phone: 02 9267 9526
We will respond to your request as soon as possible and help provide the information in an accessible format.
​
8. External Content
​
Some content linked from our site (such as third-party forms, embedded videos, social feeds, or external tools) may have accessibility limitations. We do not control the accessibility features of these third-party resources but will assist you if needed.
​
9. Accessibility Tools and Browser Compatibility
​
To enhance user experience:
• Text can be resized using your browser settings
• Most content can be navigated with keyboard controls
• Screen readers such as NVDA, VoiceOver, and JAWS are supported
• Modern browsers (Chrome, Firefox, Safari, Edge) are recommended
​
10. Where to Find This Statement
​
This Accessibility Statement is prominently linked from the footer of our website and will be updated when changes are made. We aim to keep this statement accurate and helpful for all users.