Privacy Policy

At Hyde Park Dental Care, your privacy is important to us. This Privacy Policy explains what information we collect from you, how we use it, and how we protect it.

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1. Personal Information We Collect

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We may collect personal information from you when you:

• Submit a form on our website

• Call or email us

• Visit our clinic

This may include:

• Your name and contact details (phone number, email address)

• Appointment details or requests

• Any other information you provide to us when booking or visiting our clinic

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2. Website & Automated Information

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When you visit our website, we may also automatically collect:

• Device information (such as IP address, browser type, operating system)

• How you interact with our website (pages visited, clicks)

This helps us improve our website experience and services.

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3. How We Use Your Information

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We use the information you give us to:

• Respond to enquiries or appointment requests

• Communicate with you about your treatment and bookings

• Send you practice updates, newsletters, or promotions if you subscribe

• Improve our services and clinic operations

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4. Sharing Your Information

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We will not share your personal information with third parties unless:

• It is necessary for legal reasons

• You request or consent to that disclosure

• It’s part of providing you with services (for example referrals or specialist communication)

We will not sell or provide your personal information for unrelated marketing purposes.

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5. Cookies & Tracking

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We use cookies and similar technology to improve your browsing experience on our site. Cookies may collect information such as which pages you visit and how you interact with them.

If you disable cookies in your browser, some features of the website may not work correctly.

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6. How Long We Keep Information

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We keep your personal information for as long as necessary to provide our services and comply with any legal requirements. This includes keeping records for clinical, billing, and regulatory purposes.

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7. Access, Correction and Complaints

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You have the right to:

• Ask what personal information we hold about you

• Correct any information that is inaccurate

• Ask that your information be deleted (where legally permitted)

To request access or to update your information, please contact us at the details below.

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8. Security of Your Information

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We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access. However, no system can guarantee 100% security.

If you suspect a data security issue, please contact us immediately so we can investigate.

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9. Changes to This Policy

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We may update this Privacy Policy from time to time. The most current version will always be available on our website. Your continued use of the site means you accept the updated policy.

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Contact Us

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If you have questions or concerns about this policy, or if you want to access or correct your information, you can contact us:

Hyde Park Dental Care
Address: 227 Elizabeth St Suite 10, Lower Level, Sydney NSW 2000, Australia
Phone: 02 9267 9526
Email: info@hydeparkdentalcare.com.au